We communicate every day in some way: texting, Facebook, Twitter, e-mail, etc.
But that is not the same as talking to a person face-to-face, where we can see facial expression, have a discussion about difficult issues, and ask for clarification.
What are you saying and what is being heard?
“But you said. . . .”
“No, I didn’t. . . .”
“Yes, I heard you say. . . . .”
“Well, that’s not what I meant!”